Architecture & Design Specification Representative - Syracuse

Syracuse, New York, United States | Specifications | Full-time | Partially remote

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Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 84 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

As Richelieu is celebrating 53 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking an Architecture & Design Specification Representative for our Syracuse, NY business region.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities

The Architecture & Design Specification Representative is responsible for gathering and securing specifications from architects and designers in order to expand market awareness of the Richelieu brand and increase sales. Working alongside local sales representatives, you will be responsible for the coordination many aspects of a project, from specification phase to the sharing of sales opportunities with sales representatives for closing of the sale. By continuously building and strengthening relationships with both current as well as prospective customers, you are positioning yourself and Richelieu as your clients’ all-inclusive provider of specialty hardware and complimentary products. 

  • Continuously develop and nurture strong relationships with architects and designers
  • Schedule and hold face-to-face as well as virtual meetings with new and existing clients, learning about current and upcoming projects and how Richelieu solutions can enhance their results
  • Gather and secure specifications in the product categories including decorative hardware, lighting, sliding door hardware, laminate, solid surface, quartz, and premium panels
  • Identify and analyze past specification patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
  • Provide educational training on products and industry developments to the A&D community
  • Provide a state-of-the-art customer service experience, positioning yourself as their desired one-stop-shop
  • Educate yourself on, and continuously stay up to date with, Richelieu’s product offerings as well as ever-changing market conditions and competitive landscape
  • Utilize available sales support applications and systems, especially with proficient and consistent use of CRM

 

What We Are Looking For

  • Successful experience as a Specification Representative or Designer 
  • Ability to schedule and manage your own time, delivering on the activities that produce results
  • Proactive, high energy, coachable, strong work ethic
  • Developed design, communication, and organizational skills
  • Experience in Customer Relationship Management (CRM) software
  • Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
  • University degree in Design is an asset

 

Compensation and Benefits

  • Competitive market-based salary plus annual bonus
  • Monthly car allowance and covered fuel
  • Business expense reimbursement
  • Group insurance program (medical, dental, vision, life, disability, etc.)
  • Employee Stock Purchase Plan
  • 401(K)
  • Company cell phone
  • Paid vacation and holidays