Operations Supervisor

Lincoln Park, New Jersey, United States | Operations | Full-time


Company Overview

Richelieu is a leading North American distributor, importer and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 80 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

As Richelieu has recently celebrated 50 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what provides Richelieu the strength to live out our daily MissionEnable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking an Operations Supervisor to join our team of leaders in our Lincoln Park, NJ distribution center.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities

As a vital role charged with the management of both people and processes, the Operations Supervisor will be responsible for overseeing a wide variety of warehousing activities including shipping/receiving and picking/packing. This person will report directly to the Branch Manager.

  • Lead an 18 person team that covers the areas of shipping/receiving, picking/packing, and inventory control
  • Responsible for hiring, training, coaching, planning and assigning daily work, ensuring safety rules and other policies/procedures are adhered to, conducting performance appraisals, addressing performance issues, and resolving problems
  • Meet warehouse operational standards by contributing information to strategic plans and reviews, implementing productivity, quality, and customer-service standards, resolving problems and identifying warehouse system improvements
  • Maintain warehouse by keeping floor space organized, adhere to warehouse design principles, and recommend improvement opportunities
  • Keep equipment operating by enforcing operating instructions, troubleshooting breakdowns, handling preventive maintenance, and calling for repairs
  • Stay up to date with job knowledge by participating in educational opportunities
  • Promote and uphold Richelieu’s set of Core Values
  • Occasionally required: sitting, lifting/pushing/carrying items up to or more than 50 pounds
  • Frequently required: standing, walking
  • Continually required: talking or hearing, utilization of visual acuity to operate equipment, read technical information, and/or use a keyboard
  • Perform any other related duties assigned by immediate supervisor

What We Are Looking For

  • 5+ years of experience in a similar management position
  • Strong leadership and communication skills
  • Key Performance Indicator (KPI) oriented, well organized
  • Warehouse Management System (WMS) experience
  • Lean Six Sigma background preferred but not a must

Compensation and Benefits

  • Competitive market-based salary
  • Group insurance program (medical, dental, vision, life, disability, etc.)
  • Employee Stock Purchase Plan
  • 401(K)
  • Paid vacation and holidays
  • Corporate discount program
  • Workplace Wellness program

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.