Delivery Driver/Warehouse Associate

North Reading, Massachusetts, United States | Operations | Full-time


Company Overview

Richelieu is a leading North American distributor, importer and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 80 distribution centers, 2 manufacturing plants, and a state of the art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever changing industry.

As Richelieu has recently celebrated 50 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what provides Richelieu the strength to live out our daily MissionEnable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking a Driver/Warehouse Associate to join our team of professionals in North Reading, MA.

This person will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate, and on-time product to Richelieu’s customers, as well as play a vital role in the assistance of day-to-day warehousing responsibilities. He/she will represent the company in a highly professional, safe, and cost-effective manner that complies with DOT and other applicable regulations.

Key Responsibilities

  • Prepare truck for operation by assisting in and overseeing the loading of trucks, securing of items and verifying the accuracy of shipping papers
  • Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost-effective performance with preventive maintenance in mind
  • Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs
  • Maintain communication with company during deliveries to ensure any updated instructions are received
  • Document delivery, accuracy and receipt of orders by the customer according to company directives and report any discrepancies to company
  • Increase customer satisfaction by collecting information, feedback on service and resolving complaints per company policy; communicate information back to company
  • Maintain and monitor truck maintenance and driving record requirements, as well as required documents for safety, security and quality processes
  • Assist in day-to-day warehousing responsibilities, including shipping/receiving, inventory counting, forklift operation, and other ad-hoc duties as required
  • Maintain proficiency in computerized systems and other technologies as required
  • Standard working hours are Monday - Friday from 7:00am to 3:30pm

What We Are Looking For

  • Minimum 1 year related experience in a similar position
  • Valid Class D License and Medical Examiners Certificate is required
  • Excellent driving record free of violations
  • Ability to lift at least 50 lbs, as manual labor is required from time to time during customer deliveries
  • Excellent communication, interpersonal, and customer service skills
  • Team focused, shows initiative, dedicated, and reliable
  • High School diploma preferred

Compensation and Benefits

  • Competitive market-based hourly rate
  • Group insurance program (medical, dental, vision, life, disability, etc.)
  • Employee Stock Purchase Plan
  • 401(K)
  • Paid vacation and holidays
  • Corporate discount program
  • Workplace Wellness program

Physical Demands/Work Environment:

  • Occasionally required: exposure to wet and/or humid conditions (non-weather), working in high, precarious places
  • Frequently required: standing, walking, sitting, climbing, balancing, bending, stooping, kneeling or crawling, talking or hearing, lifting/pushing/carrying items up to or more than 50 pounds, exposure to outside weather conditions, working near moving mechanical parts
  • Continuously required: utilization of hand and finger dexterity, utilization of visual acuity to operate equipment, read technical information, and/or use a keyboard


The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.