Delivery Driver, Charlotte NC

Charlotte, North Carolina, United States | Operations | Full-time

Apply

Company Overview

Richelieu is a leading North American distributor, importer and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 80 distribution centers, 2 manufacturing plants, and a state of the art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever changing industry.

As Richelieu has recently celebrated 50 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking a Delivery Driver to join our team of professionals in Charlotte, NC. This person will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate, and on-time deliveries to the company’s customers. The driver will represent the company in a highly professional, safe, and cost-effective manner that complies with DOT and other applicable regulations.

Key Responsibilities

  • Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs
  • Prepare truck for operation by loading the product, securing of items and verifying the accuracy of shipping papers
  • Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost-effective performance with preventive maintenance in mind
  • Maintain communication with company during deliveries to ensure any updated instructions are received
  • Document delivery, accuracy and receipt of orders by the customer according to company directives and report any discrepancies
  • Maintain and monitor truck maintenance and driving record requirements, and maintain required documents for safety, security, and quality processes
  • Work with other distribution team members to insure complete, accurate and on-time deliveries to the company’s customers
  • Represent the company in a highly professional, safe, and cost-effective manner
  • Maintain a satisfactory driving record and comply with all DOT and other applicable regulations
  • Follow company policies and procedures
  • Increase customer satisfaction by collecting information, feedback on service and resolving complaints per company policy; communicate information back to company
  • Safely operate forklifts and other warehouse equipment as required
  • Perform occasional warehouse and counter duties
  • Maintain proficiency in computerized systems and other technologies as required
  • Other duties as assigned
  • Hours of operation are Monday - Friday from 8:00am to 5:00pm

What We Are Looking For 

  • Valid Class B Commercial Driver’s License (CDL) and DOT Medical Examiners Certificate is required
  • 2+ years related delivery driver experience
  • Excellent driving record free of violations
  • Ability to lift at least 50 lbs, as manual labor is required from time to time during customer deliveries
  • Excellent communication, interpersonal, and customer service skills
  • Team Focused (team player)
  • Dedicated/Reliable

Compensation and Benefits

  • Competitive market-based hourly rate
  • Group insurance program (medical, dental, vision, life, disability, etc.)
  • Employee Stock Purchase Plan
  • 401(K)
  • Paid vacation and holidays
  • Corporate discount program
  • Workplace Wellness program